This quarter, Overflow rolled out a major upgrade to its Tap‑to‑Give offering: NFC-enabled Tap Discs can now instantly connect congregants not only to donation pages but also to custom landing pages for livestreams, event registration, volunteer sign-ups, and more. This multi‑channel NFC capability lets faith communities dynamically update disc destinations—all without reprinting physical tags.
This latest release moves Tap‑to‑Give beyond a single-use donation tool into a versatile engagement platform. Early adopters have reported engagement rates up to 42 times higher than with static QR codes or paper cards. In just a few weeks since launch, organizations have generated over 1.35 million taps—a clear sign that this simple interaction is resonating widely. Now organizations can switch live from giving to community participation at the same physical disc.
Overflow’s senior product designer, Yunyun Zhou, led this upgrade from concept through launch. She explains, “Our goal was to make every tap an entry point—not just for donations, but for any meaningful action. Whether it’s giving, connecting, or signing up, users should feel engaged, not interrupted.”
Under her guidance, the new discs support remote updates to destination links and branded landing experiences. Zhou redesigned routing so admins manage links by disc group from a single dashboard. When priorities shift, they switch the link on their end, and givers see the correct donation or event page.
What’s less visible—but equally transformative—is Zhou’s design of the admin-facing Tap Dashboard, a powerful backend tool that gives church staff full control over their Tap Discs. From managing live updates and scheduling campaigns to monitoring location-based tap analytics, this centralized system streamlines a process that once relied on manual updates or external coordination. Her work ensures that Tap‑to‑Give isn’t just a smooth experience for users—it’s sustainable and scalable for administrators.
Overflow is a fintech platform dedicated to modernizing how churches and nonprofit organizations manage their financial resources. Across the U.S., many charitable institutions still rely on fragmented, outdated systems to process and track donations—leading to inefficiencies, limited transparency, and missed opportunities to fund critical community programs. Overflow’s tools, spanning offline giving hardware to AI-powered dashboards, address this systemic challenge by making it easier to capture, analyze, and allocate donations with clarity and accountability. By improving the flow of resources to nonprofits, Overflow supports stronger community services and contributes to priorities such as enhancing social services and important community, promoting fiscal transparency in the nonprofit sector, and expanding access to charitable funding nationwide.
One of the platform’s flagship innovations is Overflow AI, an artificial intelligence system designed specifically for nonprofit financial teams. Developed under Zhou’s design leadership, Overflow AI brings an industry long reliant on spreadsheets and siloed systems into a new era of transparent, intelligent financial management.
Overflow AI enables users to ask natural-language questions—such as “Which campaigns have the highest engagement this quarter?” or “What donation patterns are emerging in our community?”—and receive instant, visual insights. It consolidates donor data across multiple channels, highlights underutilized assets like stock or crypto donations, and surfaces actionable trends that help organizations make better, faster decisions. This directly advances goals that matter at a higher level: improving fiscal transparency in the nonprofit sector, ensuring charitable resources reach communities efficiently, and strengthening the reliability of social services and important community.
Zhou explains, “Nonprofits shouldn’t need data scientists to understand their own impact. Our job as designers is to make financial clarity intuitive—to free leaders to focus on serving people, not wrestling with numbers.” She also notes a wider industry trend: while charitable giving in the U.S. surpasses hundreds of billions annually, donation management infrastructure remains outdated, creating barriers to transparency and undercutting trust in nonprofits. Future iterations of Overflow AI aim to integrate predictive analytics for funding gaps, cross-organizational benchmarking for accountability, and standardized reporting frameworks that could help set new national standards for nonprofit financial stewardship.
Through this vision, Zhou positions design not just as a usability layer but as a strategic lever for systemic change, enabling technology to bridge private generosity, nonprofit missions, and broader civic objectives across the country.
Tap‑to‑Give’s evolution and the rise of Overflow AI mark a broader shift in how faith-based and nonprofit organizations are reimagining financial operations through design-led technology. Beyond streamlining donations, these tools lay the foundation for real-time transparency, improved compliance, and stronger public trust.
At a national level, such innovations address a long-standing challenge: billions of dollars in charitable contributions flow through outdated, fragmented systems every year, limiting efficiency and eroding public trust. By introducing intuitive, scalable solutions, platforms like Overflow can help establish shared frameworks for fiscal clarity, ensuring resources are directed swiftly and effectively to community programs that underpin the social services and important community.
In this landscape, Overflow—and the designers shaping its vision—is not merely improving individual user experiences. They are helping to define next-generation infrastructure for generosity: technology that connects private giving with public good, strengthens civic institutions, and sets new benchmarks for nonprofit financial stewardship in the digital era.